We take all privacy seriously

RealtimeUK Privacy Policy.

This website is open to the public and has been established by Realtime in order that clients and other interested persons can learn more about Realtime. Anyone can visit this site anonymously to find out about Realtime’s services. Realtime is committed to safeguarding the privacy of visitors to this site. The following policy explains what personal information we may collect and how such information will be treated. Should this policy change at any time a notice to that effect will be displayed on the home page.

1. Cookies

1.1. A cookie is a small amount of information which is stored by your web browser on your computer’s   hard drive when you access the website. 1.2. The cookies store and track information concerning your use of the website such as the pages accessed and the date and time of such access. The information is collected in the name of your internet service provider. 1.3. This information is collected to enable Realtime to generate statistics and measure site activity. Realtime uses the information to improve the effectiveness of your visit to the website and where appropriate to deliver to you a better and more personalised service. 1.4. Most web browsers automatically accept cookies but you can usually change your browser to prevent this. You may not be able to use all the features on Realtime’s website if your browser does not accept cookies or if you have altered your web browser accordingly.

2. Personal Information collected by Realtime

2.1. During normal use of the website Realtime does not collect personal information about you. 2.2. Where you are required to register for a particular service Realtime will collect adequate and relevant personal information necessary for performing that service. 2.3. Where Realtime collects personal information a link will be provided to this policy and you will be required to confirm that you have read it before access to the appropriate service will be granted.

3. How Realtime uses the Information

3.1. Realtime’s primary purpose for collecting personal information is to fulfil your service requirements. 3.2. Realtime is committed to improving its websites and online services and may use the information collected from visitors to achieve this.

4. Information Sharing

4.1. Realtime does not sell trade or rent your personal information to others. Realtime does not subject to paragraphs 4.2 and 4.3 below provide your personal information to any third party save where it is required to do so by law. 4.2. Where a particular service is provided in conjunction with a third party Realtime will need to share your personal information with that third party. Your personal information will be provided solely for the purpose of providing the relevant service. This will be made clear when you register for the service. 4.3. Realtime will not in any event share your personal information with any third party without your express consent to do so. 4.4. Realtime may provide to third parties aggregate statistics concerning the use of the website. Such information will include no personally identifying information.

5. Your choices concerning the use of your Personal Information

5.1. You may at any time request that Realtime delete all your personal information held in relation to any service. This will result in you not being able to use the relevant service. You may at any time re-register with any service. 5.2. You may request from Realtime details of all your personal information collected and stored by Realtime. Realtime is entitled to charge a reasonable fee for providing such details. 5.3. Should your personal information change at any time you may inform Realtime and request that your personal information in updated.
6. Consent

6.1. By using the website(s) you consent to the collection and use of your personal information for the purposed specified. 6.2. You will be required to indicate your express consent where Realtime may share your personal information with third parties outside the European Economic Area or where you are providing ‘sensitive’ information. In all such cases this will be made clear.

7. Privacy

7.1. Realtime is committed to maintaining your privacy. 7.2. Whenever Realtime collects and stores personal information it takes steps to ensure that the personal information is treated securely in accordance with this policy. Realtime cannot ensure or warrant the security of any information which you transmit to Realtime and you do so at your own risk. Once Realtime receives your transmission it makes its best efforts to ensure its security on its systems.

If you need to contact us in relation to this policy please do so by email to info@realtimeuk.com or by post to Realtime, Willows Farm Studios, Ballam Road, Westby, Preston, Lancashire, PR4 3PN marking your correspondence “Privacy Policy”.